For the international shipping, Sashi.Co & Keiko Futatsuya uses a registered airmail package with insurance provided by Japan Post Service. It is a very good service, and we have never had an issue until recently. However, we confirmed that the shipping to Canada may cause a delay or sometimes misdelivery. We received a claim and the package is now under the investigation.
In order to avoid the possible trouble, we strongly recommend upgrading the shipping to EMS by adding this upgrade option to your cart. Since we are asking you to cover the extra shipping fee by advising so, we come up with the coupons for that. If you order more than $70 dollar, we will upgrade your shipping to EMS without extra fees. Please consider either purchasing the EMS upgrade or purchase the order more than $70.
An Order shipping to Canada may be shipped out from the USA
If our distributor in the USA has the same inventory as you ordered, we may make a shipment from the USA to Canada (without any changes to the shipping fee.)
It seems like there are less possibility of troubles if we make a shipment from the USA to Canada.
Our goal is to make sure that all the customers get 100% satisfaction to their order.
Thank you very much for your time to take a look at this advice.