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Shipping Advise | Shipping to Canada

EMS Expedite Shipping | Shipping to Canada

For the international shipping, Sashi.Co & Keiko Futatsuya uses a registered airmail package with insurance provided by Japan Post Service. It is a very good service, and we have never had an issue until recently. However, we confirmed that the shipping to Canada may cause a delay or sometimes misdelivery. We received a claim and the package is now under the investigation.

 

In order to avoid the possible trouble, we strongly recommend upgrading the shipping to EMS by adding this upgrade option to your cart. Since we are asking you to cover the extra shipping fee by advising so, we come up with the coupons for that. If you order more than $70 dollar, we will upgrade your shipping to EMS without extra fees. Please consider either purchasing the EMS upgrade or purchase the order more than $70.

 

Upcycle Stitches LLC

 

An Order shipping to Canada may be shipped out from the USA

If our distributor in the USA has the same inventory as you ordered, we may make a shipment from the USA to Canada (without any changes to the shipping fee.)

It seems like there are less possibility of troubles if we make a shipment from the USA to Canada.

 

Our goal is to make sure that all the customers get 100% satisfaction to their order.

Thank you very much for your time to take a look at this advice.

 

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About Shipping Fee

 

We will ship the most of our products from Japan.

In order to avoid confusion, we have a flat rate shipping of 18 USD. We also upgrade to expedite shipping upon a customer’s request with $5 extra fee.

The shipping method is Air Shipping with Japanese Postel Service. For peace in our mind, we will have a tracking number and package insurance. Please expect about 5 to 15 days to receive a package depending on your location.  (To Australia or Northern America, it usually take about a week to get there.)

 

When you make an order more than $300 purchase, you will get free shipping.

 

It became unusual to ask customers to cover the shipping fee, but it is very important for us to maintain what we do and what we are proud of. Thank you for your understanding.

 

 

*The flat rate shipping price is the matter of changes between $15 to $20 depending on JPY – USD exchange rate. 

*When Sashi.Co USA location has stocks and the customer orders it to US destination, the USA domestic shipping fee will be applied.

*If your order is just a skein of thread or a pack of needles and thimble, a few dollar adjustment may be possible. Please contact us BEFORE placing the order.